Bunnyglownie Privacy Policy

Effective Date: January 3, 2025

At Bunnyglownie, your privacy is a priority, and we are committed to safeguarding and respecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide while interacting with our website, services, and products. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect both Personal Information and Non-Personal Information to provide you with the best possible shopping experience.

  • Personal Information: This includes information you provide when making a purchase, signing up for our newsletter, or contacting customer service. It may include:

    • Name
    • Email address
    • Shipping and billing address
    • Phone number
    • Payment information (credit card details, PayPal, etc.)

  • Non-Personal Information: This includes data that is collected automatically when you visit our website, such as:

    • IP address
    • Browser type and version
    • Device type
    • Website usage data (such as pages viewed and time spent on the site)
    • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To process and fulfill your orders, including shipping, billing, and communicating order status.
  • Customer Support: To assist you with any inquiries, complaints, or returns related to your purchase.
  • Marketing and Promotions: If you’ve opted-in, we may send you promotional emails about new products, special offers, or exclusive deals. You can unsubscribe at any time.
  • Website Improvement: To improve the functionality and user experience of our website, analyze site usage, and prevent fraud.
  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information. This includes:

  • SSL Encryption: All sensitive information, such as payment details, is transmitted using Secure Sockets Layer (SSL) encryption to ensure privacy and security.
  • Payment Gateway: We use trusted third-party payment processors for all credit card transactions. We do not store your credit card information on our servers.
  • Data Retention: Personal information is retained only as long as necessary for business purposes or to comply with legal obligations.

While we use these security measures to protect your data, no system is 100% secure. We cannot guarantee the absolute security of any personal information transmitted to us.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze trends, and gather demographic information.

  • What are Cookies?: Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, enhance the functionality of our site, and personalize your experience.
  • How to Control Cookies: You can control and manage cookies through your browser settings. However, disabling cookies may impact the performance of the site and limit your ability to use certain features.

For more detailed information, you can refer to our Cookie Policy available on our website.

5. Third-Party Services

We may use third-party services to assist with various aspects of our operations. These include payment processors, delivery partners, analytics providers, and marketing tools. We share your information with these third-party service providers only as necessary to fulfill your orders and provide our services.

  • Payment Processors: We work with reputable payment processors, such as PayPal and credit card providers, to handle your transactions securely.
  • Analytics: We use services like Google Analytics to gather non-personal data about website traffic and user interactions.
  • Social Media: If you connect with Bunnyglownie through social media platforms, those platforms may collect information according to their own privacy policies.

We ensure that these third parties comply with appropriate privacy and security practices.

6. Your Rights

As a user of our website, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: If you believe your personal information is inaccurate or incomplete, you can request corrections.
  • Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in any email or contacting us directly.
  • Data Portability: In some cases, you may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@bunnyglownie.com.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it immediately.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to the policy will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

9. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or the way your data is handled, please reach out to us:

  • Email: info@bunnyglownie.com
  • Phone: 321-283-7612
  • Address: 2670 Terry Lane, Orlando, Florida, United States